Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» contact hp
search:
more options
 
HP invent - logo
business support center  >  technical support -HP Color LaserJet 4650  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool

Home page

» 

Print Quality Home

» site map
» other resources
» frequently asked questions
Printing Procedures
» setup page
» setup color
» print test pages
» print configuration page
Issues on
» cyan test page
» magenta test page
» yellow test page
» black test page
» blank test page
» configuration page
» order supplies
» technical support -HP Color LaserJet 4650
Bookmark this Web site
Content starts here
This Web site helps you to identify and troubleshoot your print quality issue.

Before starting to troubleshoot your issue, check the printer control panel to see if it displays any messages to order or replace supplies. If so, replace the supply item.
Order supplies

Perform the following procedure to find a solution for your print quality issue.

Step 1:

Print out the test pages.

 
  1. Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 Pictures of the paper tray 2. Clicking this icon will open a new window. of your printer.

  2. Perform the Setup Page procedure using your computer. Show me how.

  3. Perform the Setup Color procedure using your computer. Show me how.

  4. Click   to print the test pages using your computer.
Step 2: Walk over to the printer you are troubleshooting and pick up the test pages.

Look at the test pages and check whether the word "TOP" is printed on the short edge of the test pages. If not, you may not have performed Step 1 correctly. Repeat Step 1.

Step 3: Troubleshoot – for each test page that has the print quality issue, click on the corresponding test page below.

Cyan Test Page Magenta Test Page Yellow Test Page Black Test Page Blank Test Page

  If no test pages show the print quality issue, click here to see other possible issues.

Printable version
Privacy statement Using this site means you accept its terms
© 2004 Hewlett-Packard Development Company, L.P.