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TOP - leading edge of paper as it exits printer
Fig. Cyan-5
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| Description |
| One or more vertical lines appearing as a continuous line or as broken 1.6-inch (41 mm) line segments.
The line(s) can occur anywhere in the page. The issue may start out as one line, with more lines appearing over time as the issue gets worse.
These lines will appear on all five test pages. The color of the lines will normally be different from the color of the cartridge causing the print quality issue.
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- Low temperature/low humidity
- Notch in the cleaning blade
- Foreign substance (such as a paper fiber) on the cleaning blade
- Scratched drum in the
print cartridge
- Staples in media
- Print cartridge near the end of its life.
Note: It is not uncommon for all four print cartridges to fail in exactly the same way.
This could happen if the print cartridges have been handled inappropriately, from out-of-specification media,
or from a foreign object such as a staple.
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| Troubleshooting and suggestions |
The
print cartridge(s)
identified by the above troubleshooting procedures may need to be replaced.
Note: It is not necessary to replace the other print cartridges.
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Please let HP know if this helped you to resolve your issue and help HP
improve service.
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Printable version
