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business support center  >  technical support -HP Color LaserJet 4610  >  print quality troubleshooting tool

Print Quality Troubleshooting Tool

Issues on the cyan test page
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Click the sample image below that best matches the issue on the test page.
What do the terms below (horizontal, vertical, and other) mean?
Horizontal lines, streaks, or bands:
unwanted lines, streaks, or bands oriented horizontally across the page

Horizontal lines repeating every 1.3-inch (33 mm) Horizontal lines repeating every 3.7-inch (94 mm) Broad fuzzy horizontal bands repeating every 1.3-inch (33 mm)
Fig. Cyan-1 Fig. Cyan-2 Fig. Cyan-3
Horizontal lines repeating every 1.3-inch (33 mm) Horizontal lines repeating every 3.7-inch (94 mm) Broad fuzzy horizontal bands repeating every 1.3-inch (33 mm)

Click here for other horizontal issues repeating at various intervals.

Vertical lines, streaks, or bands:
unwanted lines, streaks, or bands oriented vertically down the page

White vertical line(s) or band(s)
Fig. Cyan-4
White vertical lines or bands
Vertical lines or line segments
Fig. Cyan-5
Vertical lines or line segments
Fine vertical lines
Fig. Cyan-6
Fine vertical lines

Other issues

Missing color (Faint yellow instead of cyan)
Fig. Cyan-7
Missing color (Faint yellow instead of cyan)

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